Privacy Policy
Last Updated: 08-14-2025
Brighter Star PHCP (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, brighterstarphcp.com, and when you engage with our services.
By using our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
Name
Address
Email address
Phone number
Service preferences (e.g., Personal Care, Companion Services, Nursing Services)
Any details you provide in our service forms or contact requests
B. Health Information
If you request services that require medical or personal care details, we may collect Protected Health Information (PHI) in compliance with HIPAA regulations.
C. Automatically Collected Information
IP address
Browser type and version
Pages you visit and time spent on the site
Device type and operating system
Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use your information to:
Respond to your inquiries and service requests
Provide, manage, and personalize home care services
Schedule consultations and care appointments
Improve our website and service offerings
Comply with legal, regulatory, and healthcare requirements
Communicate updates, promotions, or service changes (you can opt out anytime)
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only with:
Authorized Brighter Star PHCP staff to deliver requested services
Healthcare professionals involved in your care (with your consent or as required by law)
Trusted service providers who assist in operating our website or delivering services (bound by confidentiality agreements)
Regulatory authorities if required by law, court order, or to comply with healthcare regulations
4. HIPAA Compliance
If we collect or store Protected Health Information (PHI), we follow all applicable HIPAA requirements to safeguard your privacy. This includes:
Limiting access to authorized personnel only
Encrypting electronic health records where applicable
Maintaining secure data storage and transmission
5. Data Security
We use administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and improve services. You can disable cookies in your browser settings, but some features of our site may not function properly without them.
7. Your Rights
You have the right to:
Access and request a copy of your personal information
Request corrections to your personal information
Request deletion of personal information (subject to legal and medical record retention requirements)
Withdraw consent for certain uses of your data
File a complaint with us or with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed to individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
Brighter Star PHCP
Phone: 770-273-1239
Email: info@brighterstarphcp.com